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Social Media Community Coordinator - Polish in Dublin, Ireland

Accenture Ireland



Job Description

On behalf of one of the biggest socialmedia platforms in the digital marketing industry, we are on the hunt for asocial media Community Coordinator. As a successful Community Coordinator, youwill need to be an enthusiastic and passionate social media advocate as well asan engaging story teller.

You will be the voice of the company withits most important supporters, a builder of relationships whileremaining professional and ethical in line with the company brand.

 

You will be a skilled interviewer andstoryteller, have an entrepreneurial spirit with an understanding of smallbusiness operations.  You will excel at managing online communities with a creativeand innovative mindset to building customer relationships throughyour online community management skills. Success in this position requires that you are a passionate and aneager person with high professional and ethical standards to be the bestambassador for our client brand.

  Day to Day responsibilities:
  • Identify clients that have a story willing to tell andevaluate their engagement and success with our client brand. Grow excitementamong them to be the best ambassadors with use of appropriate communication andnegotiation skills.
  • Apply thecontent strategy defined by stakeholders via managing the communitygroups and content (approving posts, approving member requests, and moderatingcomments) 
  • Inform anddrive communitys engagement targets and goals through your outstandingcommunication and customer service skills. 
  • Engage groupsas point of contact for relationship management of nurturetreatments e.g. being the single voice of truth for what additional tacticsrequired to improve clients delivery of value to their most importantcommunity members  
  • Work closely with other departments to supportand build engagement within the online communities and provide feedback andinsights on members.
  • The ability to capture and write the learningsof the interview in clear accurate formats
  • Consistently reach your KPIs with the expected qualitythat represents the brand.
  • Maintain an exceptional standard of ethics andprofessionalism when presenting our client brand daily.





Qualifications

What wed love from you:
  • BA/BSdegree in Marketing, communication or equivalent  
  • 1- 2 years work experience with online digitalmarketing/sales with strong knowledge of the latest trends in online marketingas it relates to small businesses
  • Experience in dealing with customers through differentchannel (in person, phone, email, messenger, online communities) 
  • Excel/Microsoft savvy
  • Exceptional communication skills which include verbaland written communication. Must have exceptional grammar and typing accuracy
  • Fluent in spoken and written English and Polish
  • Proven client facing experience and interview skills
  • Proven experience in Community management
  • Anexcellent team Player with an enthusiastic and innovative approach when takingon tasks to achieve over all goals
  What we can offer you:
  • Competitive salary package
  • Based in a newly furnished development in South Dublinwith direct access to Luas Line
  • Excellent work opportunity in a leading multinationalcompany with an outstanding team culture
  • Opportunities to progress within the organization
  • Continuous development of team members through training and a clear career path
  • Free snacks
 


Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as applicable by law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

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