Wargaming Player Support Specialist with Czech and English in Bulgaria

TELUS International Europe is a BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services for global customers in over 35+ languages since 2004. The company has over 2 600 team members across seven delivery centers located in Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania), as well as offices in Manchester and Cannock (England).

YOU WILL:

Help out our players with any issues they might have via tickets & chat
Make case by case player focused decisions in order to provide the best player experience
Identify trending issues submitted by players and communicate them to the appropriate teams
Collaborate with a passionate team of gamers in order to give our support a player to player feel

You are fluent in Czech and English...and the BATTLE is in your veins!

We challenge you to be part of the cool and fun team of WARgamers!

Let's play this game together!

WE OFFER:

Stable job and career development opportunities
Competitive salary for the local market
Great relocation package: Airplane Tickets/ Transportation from Airport/
Up to one month Free Accommodation in a hotel
Special Discounts & Offers (Food vouchers, Multisports cards, etc.)
Additional health insurance
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Positive international working environment (Relax zones, PlayStation and billiard corners)
Continuous support and learning
Employee referral bonuses
Supportive work-life balance policies
Employee Relations team to help new hires integrate in the local lifestyle and culture

We care about the well–being of our employees, invest in their development, encourage fun and team building initiatives

If this opportunity sounds appealing to you, send your CV!

* Only candidates eligible to work in Europe will be contacted.

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