Customer Advisor with Czech and English in Sofia, Bulgaria

TELUS International Europe is a premium multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has over 2,500 team members across seven delivery centers located in Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 30+ languages. TELUS International Europe is a proud member of the TELUS International family.

YOUR ROLE:

● Communicate with international customers on a daily basis via phone and email
● Assisting others in a friendly and professional manner
● Respond to clients requests and provide accurate information

YOUR PROFILE:

● You have native-level or fluency in Czech and very good level of English
● You are able to process information quickly and manage several tasks simultaneously
● You are a dynamic person and enjoy interaction with other people

WE OFFER:

● Rent allowance - accommodation provided for the whole period while working in our company
● Transportation allowance
● Supportive work-life balance policies
● Attractive remuneration
● Fantastic location
● Constant extensive training
● Excellent multinational business environment
● Continuous support and learning
● Work satisfaction

* By submitting your application you are immediately involved in the assessment process. If you complete all steps successfully, you can directly schedule your own interview. We can't wait to meet you!

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