Content Review Associate - Fluent German in Dublin, Dublin, Ireland

Accenture Ireland

Content Review Associate

Job Title: Content Review Analyst

Contract: Initial 12 Month Contract with scope for extension

Location: Dublin

Role Summary:

You should have an interest in protecting and improving the user experience of consumer products and services. You will be able to develop a critical understanding of the abuse and policy issues and be comfortable reviewing a large volume of apps to help Accenture's clients maintain policy adherence and compliance. In return we will provide you with full training, on-going in role support and a career counsellor to help you get the best from your Accenture career. You will have access to a vast network of colleagues, social clubs and activities as well as complimentary snacks and drinks whilst at work and pension, private healthcare and share purchase options.

Role Responsibilities:

  • Perform a wide variety of application policy reviews
  • Take action on violating apps
  • Master policy knowledge to ensure high-quality app reviews
  • Review the apps in a given time in accordance with the policies set by the client
  • Maintain optimum utilization during a working shift
  • Perform high-quality reviews
  • Maintain the turnaround time on app reviews
  • Should be up to date on the policy changes
  • Be a team player
  • Provide reverse feedback on policies and apps
  • Take quality feedback and work on it
  • Ability to escalate when needed according to the process
  • Being able to keep their knowledge of current affairs up to date (specifically American culture)
  • Should be able to navigate, search and download apps from client play store on the appropriate devices
  • Not offended by Apps that might come up as R rated or higher: violence, gore, nuditySkills and Experience:
  • Fluency in English and specified language
  • Computer savvy, Technologically capable – especially web browsers, and data entry skills
  • Able to run virus and spyware scans; full training is provided
  • Ability to read and interpret text requests accurately
  • Proactive with a strong work ethic
  • Adaptable to learn new processes, concepts, and skills
  • Ability to work in a fast-paced deadline driven environment
  • Ability to clearly and effectively communicate
  • Able to work shifts (office based, snacks and drinks provided and transport provision where shifts are not operating within public transport timings)

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.

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