Sales & Service Customer Support - German Fluency in Cork, Cork, Ireland

Manpower Ireland

For one of Manpower's clients in Cork, we are looking for dedicated and enthusiastic Loyalty & Care Customer Support Associates. If you are looking to work for a well-established, internationally known orgnisation and you speak fluent German, look no further!

Since founding in 1927, our client is known for a culture that puts people first. This opportunity will open up a world of experiences, benefits and career paths!

Discover the benefits of belonging to a global family. Many associates come for a job, but stay for a career-because this is a place where you can feel at home.

If this sounds like the right place for you, why not apply today?

Tasks:

* To support the Loyalty & Care Services Desk by offering a polite, friendly and helpful services to the guests. This includes answering telephone, mail, fax and E-mail. queries on the Loyalty programme.
* To provide additional phone coverage in times of need for other Knowledge Groups (Departments e.g. Sales & Service).
* To update customer records in IMS and input data as necessary.
* To respond to faxes and letters in a professional manner and within the set turn-around guidelines using an excellent command of spoken and written English.

Requirements:

* Fluency in English & German, both written and spoken.
* Second Level/Leaving Certificate equivalent.
* At least 1 year of relevant work experience

Benefits:

* Private Health Insurance
* Life Assurance from the first day of Employment
* Pension scheme with monetary contribution by the company
* Relocation is provided for successful candidates who reside outside of Ireland.
* Up to 100% Educational Assistance on approved courses
* Career Progression and Personal Development
* Employee Assistance Program Consultants
* Hugely discounted rates for both associates and Friends and Family at all client properties
* A variety of Local discounts
* Paid holidays, Service days, Public holidays, as well as leave of absence and Paid Sick leave. Compassionate Leave, Paid Maternity Leave, Parental Leave and Force Majeure Leave
* Participation in Tax Relief schemes such as the Bike to work scheme and Bus to work scheme.
* Awards and Recognition, with financial value

Offer:

Permanent role; Full-time, 40 hours rotational shifts; Excellent training provided, career progression + benefits + 24,375 basic salary as well as 5%-20% performance-based bonus!

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